FIRST CLASS VOIP SOLUTIONS
The bits we all know
This fantastic feature removes the hassle of note taking allowing your team to focus on the heart of any businesses, customer service.
From call times, to call lengths, this features will not just satisfy your analytical side, it will exceed it and assist your business growth.
Implementing a phone menu system ensures each customer reaches the right member of your team to provide the best solution
Voicemail to Email
Never miss an important message again with this feature which converts voicemail to an audio file in your email inbox – even if you’ve got poor reception
Music on Hold
Make your customers’ wait on hold that little bit more enjoyable with a song that is most appropriate for your business’s image
Our comprehensive support network will help you achieve the most from your VoIP solution, while efficiently troubleshooting any technical issues that arise.
Local phone number
Ensure your business keeps its local or regional edge with the ability to use a local area code for your VoIP phone system
Keep your number
You may be forgoing a traditional analogue phone system for a useful VoIP system, but that doesn’t mean you have to lose your old telephone number
Fax to email
Ditch clunky fax machines for a feature that turns faxes into handy, readable files delivered direct to your inbox
The bits the techy guys know
The ability to manage phone calls using a computer system opens up your business to even more effective tools and telecoms solutions
Use the expertise of our technical team in an app for mobile devices, enabling access to your essential VoIP solutions on-the-go
This process is one of the best ways to strike a balance between an efficient customer service system and a cost-effective one .
With options for combining monitoring for your VoIP solutions in a remote location, you won’t need different personnel to manage each of your sites
This supervisory tool gives a real-time insight into inbound and outbound calls, ensuring your workforce is operating to brief
This feature allows your phone system to interact more organically with callers and customers, capturing even more relevant data than a keypad-only enabled menu system
Our user-friendly portal ensures you’re up to speed with your current VoIP applications, as well as offering diagnostic tools and network reports
If the worst happens and something does go wrong with your Internet connectivity, ensure that your provider has the best back-up plan on offer
Power over Ethernet hardware provides a sustainable way to power your VoIP devices without charging through your mains supply