Call Barge, Whisper, and Monitor gives supervisors powerful tools to oversee live calls. You can silently listen in, speak to the agent without the caller hearing or join the call to assist directly. These features are essential for quality control, staff development and real time support, especially in customer service or sales environments.

  • Call Monitoring

    Silently listen to live calls without disrupting the conversation.

  • Call Whispering

    Coach your team by speaking to them during calls without the customer hearing.

  • Call Barging

    Join a call instantly if extra help is needed or to take over.

  • Training Support

    Perfect for onboarding new staff and reinforcing best practices.

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Get unlimited UK calls, advanced VoIP features, and expert global support – all from just £9.99 per extension. No hidden fees, just simple, scalable communication for your business.