Time Based Routing allows you to create custom call rules that change depending on the time or date. Send calls to voicemail outside working hours, reroute to mobiles during evenings or update messages for holidays. This keeps your call handling consistent and professional no matter when customers call.
Business Hours Control
Direct calls differently during working hours, lunch breaks or closing times.
Holiday Scheduling
Apply special routing rules during public holidays or seasonal closures.
After Hours Support
Forward calls to mobiles, voicemail or on-call staff after hours.
Automated Transitions
Switch rules automatically without needing manual input.