Presence and Busy Lamp Field let you see whether team members are available, on a call or away, all in real time. Lights or indicators on your phone or app show each colleague’s status at a glance, helping receptionists, support teams and call handlers direct calls more efficiently and avoid unnecessary transfers or interruptions.
Real Time Status
Know instantly if a colleague is busy, available or away.
Better Call Handling
Avoid transferring calls to unavailable team members.
Boosted Efficiency
Quickly connect with the right person without guessing.
Perfect for Receptionists
Monitor multiple lines and manage high volumes of internal calls.
