Call Recording removes the hassle of note taking, allowing your team to focus on what matters most, delivering great customer service. Powered by artificial intelligence, it highlights key moments and analyses sentiment so you can easily review performance, resolve disputes and train your team more effectively. With secure cloud storage and intelligent search, important conversations are always easy to find.
Dispute Resolution
Quickly locate and share call extracts to clarify agreements and settle misunderstandings.
Training & Coaching
Use real call examples to teach staff effective communication and sales techniques.
Compliance Ready
Meet regulatory requirements with encrypted, policy-compliant recording and retention.
Quality Monitoring
Regularly assess calls to ensure consistent, high-quality customer service.
