Call Recording

This fantastic feature removes the hassle of note taking allowing your team to focus on the heart of any businesses, customer service. With all orders or conversations recorded, you can quickly confirm what was discussed, and confidently move forward with your customer process.

Resolve Disputes

Find calls quickly and email an extract to your client to confirm contract details.

Quality Control

Ensure all new and existing clients are being handled in a professional manner.

Exhibit Compliance

Demonstrate to your clients that all FCA & PCI DSS call recoding standards have been enforced

Performance Development

Utlise recordings to demonstrate what qualifies as a good telephone manner and sales technique