This fantastic feature removes the hassle of note taking allowing your team to focus on the heart of any businesses, customer service. With all orders or conversations recorded, you can quickly confirm what was discussed, and confidently move forward with your customer process.
Find calls quickly and email an extract to your client to confirm contract details.
Ensure all new and existing clients are being handled in a professional manner.
Demonstrate to your clients that all FCA & PCI DSS call recoding standards have been enforced
Utlise recordings to demonstrate what qualifies as a good telephone manner and sales technique
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