FIRST CLASS VOIP SOLUTIONS

The bits we all know

call-reporting

Call Recording

This fantastic feature removes the hassle of note taking allowing your team to focus on the heart of any businesses, customer service.

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Call Reporting

From call times, to call lengths, this features will not just satisfy your analytical side, it will exceed it and assist your business growth.

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Menu Systems

Implementing a phone menu system ensures each customer reaches the right member of your team to provide the best solution

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Voicemail to Email

Never miss an important message again with this feature which converts voicemail to an audio file in your email inbox – even if you’ve got poor reception

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Music on Hold

Make your customers’ wait on hold that little bit more enjoyable with a song that is most appropriate for your business’s image

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Full Support

Our comprehensive support network will help you achieve the most from your VoIP solution, while efficiently troubleshooting any technical issues that arise.

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Local phone number

Ensure your business keeps its local or regional edge with the ability to use a local area code for your VoIP phone system

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Keep your number

You may be forgoing a traditional analogue phone system for a useful VoIP system, but that doesn’t mean you have to lose your old telephone number

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Fax to email

Ditch clunky fax machines for a feature that turns faxes into handy, readable files delivered direct to your inbox

The bits the techy guys know

CTI 

CTI Integration

The ability to manage phone calls using a computer system opens up your business to even more effective tools and telecoms solutions

call-reporting 

Mobile apps

Use the expertise of our technical team in an app for mobile devices, enabling access to your essential VoIP solutions on-the-go

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Intelligent Routing

This process is one of the best ways to strike a balance between an efficient customer service system and a cost-effective one .

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Remote monitoring

With options for combining monitoring for your VoIP solutions in a remote location, you won’t need different personnel to manage each of your sites

Wallboard 

Wallboard

This supervisory tool gives a real-time insight into inbound and outbound calls, ensuring your workforce is operating to brief

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Integrated IVR

This feature allows your phone system to interact more organically with callers and customers, capturing even more relevant data than a keypad-only enabled menu system

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User Portal

Our user-friendly portal ensures you’re up to speed with your current VoIP applications, as well as offering diagnostic tools and network reports

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Disaster recovery

If the worst happens and something does go wrong with your Internet connectivity, ensure that your provider has the best back-up plan on offer

other 

POE Hardware

Power over Ethernet hardware provides a sustainable way to power your VoIP devices without charging through your mains supply

If you’re unsure on anything please CLICK HERE to speak with a rep