Wallboard

This feature is perfectly suited to the management of call centres, allowing supervisors to check that agents are hitting key call targets and campaigns are proving effective in real-time, allowing supervisors to respond accordingly

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Supervise calls

Wallboard delivers instant statistics on your agents’ call duration and other call activity

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Monitor performance

Set targets and key performance indicators for your staff and measure their achievements with this monitoring tool

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Measure campaign effectiveness

Review which campaigns are most effective at converting calls into sales

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React fast

Real-time data means you can react to your agents’ and market behaviour, adjusting your strategy accordingly to remain a step ahead of the competition

Still not sure…? Ask us anything

Our team are experts in the field of telecoms, if there are any unanswered questions please don’t hesitate to contact our team using the form below