CTI Integration
CTI (or computer-telephony integration) has many applications that can open up your phone system to a whole new set of intelligent features, making your system as efficient and smooth-running as possible for your business
Personalise to your business
With help from our service team, choose the CTI applications which suit your business’s needs
Authenticate callers
Calls can be referenced against a database to verify the caller’s identity
Improve customer service
With a phone system that delivers your customer’s profile, your team are armed with the information they need to respond efficiently
Interactive voice response
Software that can recognise a voice as an alternative to the keypad function of a menu system
Still not sure...? Ask us anything
Our team are experts in the field of telecoms, if there are any unanswered questions please don’t hesitate to contact our team using the form below